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ICICI Bank: Block-Unblock Debit/Credit Card With iMobile

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ICICI Bank always alerts for the security of their users and keeps continuously update their online banking system and mobile banking apps. Recently ICICI Bank’s mobile banking app iMobile several changes, as well as several security features are also added. One of which is the Card block / unblock. If your credit card/debit card has been lost or stolen. then with the help of iMobile Block/Unblock Debit Card feature you can block debit card & credit card anywhere. So if someone gets your credit card or debit card, so he/she will not be able to use wrong. The iMobile app has Card unblocking feature too when you get your card back in the future, you can unblock it again.

How to use Card block / unblock feature?

  • Don’t have iMobile then download it first, Download or update the latest iMobile app from >>Google Play Store.
  • After download activates it. Read this:- how to activate iMobile app.
  • If your smartphone is already installed iMobile then login to your iMobile app. On the main Screen, tap on SmartKeys & Services option.
  • Now in the SmartKeys & Services tap on Card Services option. Now Follow the points below now:

ICICI Bank Debit Card Blocking-

  • Now in “Card Services” tap on “Block/Unblock Debit Card” option.
  • In the “Select Card Type” option, select the debit card.
  • Now in the “Select Action You Want to Perform” option, select the Block option.
  • From “Select Account No.” option, select your account.
  • In the “Block Type” option, select option Permanent or Temporary.

Note:- Here that you will need to pay attention because if you selected card block to permanent option then your card will be locked for forever. If you got back your card then it will not be unblocked. So keep in mind that Temporary option choosing here would be much better. Because when you got back your card, then later you can unlock again with unblocking debit card option.

  • In “Remarks (optional)” You can fill here some information about why you want to block the card.
  • Then tap on the “Submit” button.

 ICICI Bank Credit card Blocking-

  • In “Card Services” tap on “Block Credit Card” option.
  • “Select Card Type” select the Credit card.
  • “Action You Want to Perform” option from the block will be selected automatically.
  • “Select Account No.” Select your credit card account-related.
  • “Block Type” will be selected automatically permanent.
  • Now from the “Reason” option select Lost or Stolen.
  • “Remarks (optional)” You can fill here some information about why you want to block the card.
  • Finally, tap on the “Submit” button.

Note: You have a credit card & want to blocked with iMobile. If you get back your credit card in the future. then will not be able to unlock it again with iMobile. Now your debit or credit card has been blocked. And no one will be able to use it.

How to unblock an ICICI Bank debit card

When you get back your debit card. Then can unblock it again with the help of iMobile app. Follow these point to unblock debit card.

  • In Card Services tap on “Block/Unblock Debit Card” option.
  • “Select Card Type” select debit cards.
  • “Select Action You Want to Perform” Select Unblock option.
  • “Select Account No.”, select your account.
  • “Select Card Numer”, Select your Debit Card.
  • “Remarks (optional)” You can fill here some information about why you want to Unblock the card.
  • After the tap on “Submit” button.

Unblock Debit Card using IVR (Customer Care)

If you can’t unblock your Debit Card with the iMobile app, then it can be unblocked via Customer Care number. You’ll need to call to customer care number with your bank registered mobile number and follow the steps below:

  • Call to Customer Care number and you’ll listen IVR (Interactive voice response). It will ask you to select your preferred language by pressing 1 or 2, it will select your language.
  • After selecting language, when it ask for press ‘0‘  (Zero) for unblocking your card then press ‘0’ and later press 2 for unblocking your card.
  • Now, it will ask you to enter your 16 digits card number, which is print on the front of the card. Enter it and when it ask for confirmation press 1.
  • If you have called from your registered bank mobile number and entered correct blocked card, next, it will ask you to verify your Debit Card Valid Thru/Expiry Date. So if your card is expiring on 06/24 then you will need to enter 0624.
  • After entering Card Expiry date, It will ask you to verify your DOB (Date Of Birth) and suppose your DOB is 05/02/1986, then you can enter your date 05021986.
  • If you followed all above steps correctly your debit card will be activated immediately.

If it is still not activating, you should contact to your bank branch or you can apply for a new debit card via ICICI Internet Banking Service. If you don’t know about your circle ICICI Customer Care Number, then please check here.

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About Pramod Kumar

Pramod Kumar Welcome to PCMobiTech, A Tech & Tutorials blog and I’m Pramod Kumar a Tech Geek & how to guide. Here, I share everything that I learned related to technology. If you want to learn something with easy steps this blog is for you. Continue reading »
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Reader Interactions

Comments

  2. Hi sir ,my card is blocked during pin generation .I got the pin number generation as successful but it show the card is blocked how can I unblock this?

    Reply

  3. My card is blocked so I want to unblock it my card no is 4722 **** **** 1781
    So plz try to unblock it

    Reply

  5. My credit card is blocked permanently due to late payment then after I pay all the outstanding amount now I’m having credit limit but I can’t utilize it is there any way to unblock the card

    Reply

    • Please contact to your bank or customer care, if you can’t block your card via iMobile app.

      Reply

  7. My Credit Card No.4375 5125 XXXX XXXX is blocked and I am trying to un-block through your help-line, but they say that it is not blocked. Please note that I am not able to use the credit card from the last one month. Please do the needful,otherwise I will surrender the same.

    Reply

  9. HELLO SIR,

    I AM CUSTOMER OF ICICI BANK . NOW MY DEBIT CARD IS BLOCKED FOR ONLINE SHOPPING TRANSACTION. I HAVE WRITTEN WRONG OTP (ONE TIME PASSWORD) FOR TWO TO THREE TIMES. I HAVE ALREADY REACH MY BANK FOR THIS CASE BT THEY TOLD ME THAT YOU HAVE TO CALL CUSTOMER CARE FOR THE SAME..NW I HAVE DONE CALL ALSO BUT CUSTOMER CARE WAS DIDN’T REPLY ME.. LAST 4 MONTHS MY CARD WAS BLOCKED.. SO, NOW PLEASE SUGGEST ME WHAT CAN I DO NOW FOR CARD UNBLOCKING…PLEASE REPLY ASAP…

    Reply

    • I will suggest you call to the customer care and tell them that your card has been lost and you want another. They will issue a second Debit card which will be delivered to your Home address.

      Reply

    • Sir ,
      Hello sir I am customer of your icici bank my card blocked I am transion money in jio I use wrong opt .so my card is lock .sir l am requesting you to please unblock my card.

      From
      JAI prakash shrivastva

      A/c.4216 2707 XXXX XXX
      501XXX visa debitcard

      Reply

      • Please don’t share your account details online. You should contact with your Bank Branch and tell them about the situation. They will help you to unlock the card.

        Reply

  10. Dear Sir
    I have a icici credit card , but card is permanent block, because the reason late payment , I want to unblock my credit card but I am not unblocking my card please help, credit limit is also available in my card

    Reply

  11. hello what is the 24×7 icici customer care number? I need to get my debit card unblocked immediately or else is there any way to do it online Otherwise please tell me the 24×7 icici customer care number

    Reply

  12. Sir please unblock my credit card for online transection ……because my card has been blocked …..plzzz sir help me

    Reply

    • Hello Yakub Ali, You’ll need to contact your Bank Customer care and tell them your problem.

      Reply

  13. Please unblock my credit card because my payment is pending . And do the EMI my amount thank you.my mobile no is [removed]

    Reply

    • You can contact your bank because without them the card can’t be unblocked. If you have IMobile app installed in your phone and activated then follow above process to unblock.

      Reply

  14. My credit card (******** 0000) has been blocked. I had requested customer care over phone to unblock
    and I was assured that the card has been unblocked. But I could know that the card has not been unblocked as a result of which a transaction could not be completed. Please Unblock the card and intimate me.

    Reply

    • If your problem has not been solved yet then you can contact to your bank branch. Only they can solve it.

      Reply

  16. I recently lost my icici debit card, I want a new card, however I am temporarily not residing on my registered mailing address. What can be done in this situation? Will I get a new card by visiting the Home branch or is there an option getting it on the nearest branch?

    Reply

    • You can receive your new debit card on your registered post address. So before apply for a new card simply contact to your bank branch and give them your new address valid id proof and a written letter request. Then they will send the card on your new address..

      Reply

  17. Hi, I’d like to know if I failed to pay the bank the outstanding balance and my card is blocked. Will they unblock it if I pay the money to unblock it?

    Reply

  18. Sr maine bank se kcc liya h jiska mujhe atm mila h aur vo block h phle se kripya unblock krne ka upay batay

    Reply

    • Dear Shubham tiwari, Please Contact to the bank. Because Bank has not enable your card. Sometimes a card needs 72 hours to unblock after you got it. So wait if you recently get it or you can contact to customer care.

      Reply

  19. really its ridicules services by i mobile.
    i get all kind of messages in my registered mobile number but when i tried unblock my credit card then they said your number is not registered,is it kidding.

    Reply

  22. sir recently i lost my atm card, so i went yesterday branch so i request to block my card they also blocked but today i got my card so is it possible to unblock…

    Reply

    • Yes, You can unblock your card, by calling customer care, contacting branch again and with ICICI iMobile app, if they have blocked it temporary. otherwise you will need to apply for a new card.

      Reply

  23. My card num is 4693************ please unblock immediately please please sir/mem

    Reply

  24. My debid card is blocked I can not tranjection for mobile recharge so Pl.help

    Reply

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